Terms and conditions

Last updated: November 8, 2026

These terms govern the use of latinosentoronto.ca and the Latinos en Toronto platform, where content creators and brands meet and collaborate. By creating an account, accepting an offer, paying or using the platform, you accept these terms, the Privacy policy and the Refund and cancellation policy.

1. Who we are

Latinos en Toronto is a community, a content creator network and a marketing agency based in Toronto, Ontario, Canada ("Latinos", "we"). You can reach us at eventoslatinostoronto@gmail.com.

2. Who can use the platform

You must be 18 or older and able to enter into contracts. If you use the platform on behalf of a company, you confirm you can bind it.

For now, accounts are by invitation only. Creators join after Latinos approves their application and they accept the Creator agreement and the Team handbook. Brands receive their account from Latinos.

Accounts are opened with an email link, no password. You are responsible for what is done from your email, for keeping it secure and for keeping your details accurate. Tell us right away if someone else accessed your account.

3. What Latinos does

Latinos connects brands with creators, reviews campaigns, runs the chat, dates, deliveries and payments of each collab, and posts what is agreed on the platform as a collab with @latinos.toronto.

Creators are independent: they are not employees or agents of Latinos, and they freely decide which offers to accept. Each creator is responsible for their content, their taxes and, where applicable, registering for HST.

4. How a collab works

The brand posts a campaign with its budget. Latinos reviews it before it reaches creators. The brand invites creators and each one can accept, propose another price (up to two rounds) or decline. Nothing is charged before both sides agree.

Once agreed, the brand pays 100% of the amount. Then the brand proposes the dates (visit or shoot, review and posting) and the creator accepts them or proposes others.

The creator delivers the content through the platform. The brand approves it or asks for reasonable changes that fit the agreed brief. If the brand doesn't respond within 5 days, the delivery is approved automatically.

The creator posts on the agreed dates, as a collab with @latinos.toronto, and discloses that it is paid content (for example with #ad or the network's paid partnership label), as required by Canada's Competition Act.

All contact between brands and creators happens through the platform chat. We don't share one party's email or phone with the other.

5. Prices, commission and taxes

Prices are in Canadian dollars. The total price the brand pays, with any applicable taxes and fees, is shown before confirming the agreement.

Latinos charges the creator a commission, deducted from the agreed amount. It is shown before accepting the offer and stays fixed for that collab. On barter there's no commission for the creator and the brand pays a flat handling fee shown before confirming.

Invoices and receipts are generated on the platform. HST is applied where required by law.

6. Payments and creator payouts

The brand pays Latinos, which receives the money on the creator's behalf to collect payment for the collab. Until card payments are active, Latinos sends the invoice and the brand pays by Interac e-Transfer or bank transfer. The collab moves forward once Latinos confirms the payment.

The payment is held and released to the creator 48 hours after they post, unless the brand reports a problem within that time. Latinos pays the creator their amount minus the commission, using the payout details they register.

If the brand makes a chargeback or reverses a payment without reason, Latinos may suspend the account and recover the resulting amounts and costs.

7. Cancellations, disputes and refunds

The rules are in the Refund and cancellation policy, which is part of these terms. If there's a disagreement, Latinos reviews the chat, the brief and the delivery, and decides in good faith.

8. Collab with @latinos.toronto

What is agreed on the platform is also posted as a collab with @latinos.toronto, at no extra cost to the brand. Creators' own brand-free content can also be posted as a collab.

Brand content agreed outside the platform is not posted as a collab with @latinos.toronto.

9. No off-platform deals

If a brand and a creator met through the platform, collabs between them go through the platform while they have an account and for 12 months after. Closing deals outside to avoid the commission may lead to account closure.

10. Content and usage rights

The creator keeps ownership of their content. Once fully paid, the brand gets permission to share the post on its own social channels and website. Using it in paid ads, editing it or using it for longer requires a written agreement in the collab chat, which may have an extra cost.

Each party guarantees it holds the rights to what it provides (music, trademarks, images, people who appear) and that its products, promotions and content follow the law.

11. What's not allowed

Content that is illegal, misleading, discriminatory or infringes others' rights; products or services the law doesn't allow to be promoted; impersonating someone; trying to access other accounts or harm the platform; and using the platform to promote personal services that aren't content creation. We may hide or close profiles, campaigns or accounts that break these terms or the community's values.

12. Liability

The platform is provided as is. Latinos doesn't guarantee reach, sales or follower results.

To the extent permitted by law, Latinos' total liability for a collab is limited to the commission or fee Latinos received for that collab. Nothing in these terms limits rights that Ontario law doesn't allow to be limited, including those under the Consumer Protection Act, 2002 where it applies.

Each user is responsible for claims caused by their content, their products or a breach of these terms.

13. Closing your account

You can close your account at any time by writing to us. Ongoing collabs are completed or cancelled under the Refund policy. We keep the records the law requires (for example, payment and tax records).

14. Changes and governing law

We may update these terms and will announce important changes by email or on the platform before they apply. Collabs already agreed keep the terms in force when they were agreed.

These terms are governed by the laws of Ontario and the applicable federal laws of Canada. Any dispute is resolved before the courts of Toronto, Ontario, unless consumer protection law gives you another right.

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